Guidance and advice services in Hämeenlinna
Hämeenlinna City Service Point
open: Mon-Fri 9 a.m. – 12 and 1 p.m. to 4 p.m.
At Hämeenlinna City Service Point you can receive help with minucipal services. For example, you can buy and/or charge a Waltti card, pay for boat places, or buy a season pass to changing rooms for the Ahvenisto, Aulango, Tervaniemi, Iittala and Hauho winter swimming (avantouinti).
International Service Centre in Kastelli
Hämeenlinna City International Service Centre is a free multilingual advice and guidance service open to everyone.
It’s a walk-in type of service, which means that you don’t need to book a time beforehand. However, it is also possible to book a time with an adviser. Ask a service adviser for more information.
Opening hours, languages and contact information to service advisers: International Service Centre in Kastelli – MyIntegration
International Service Centre is not a representative of the immigration authorities.
Digital support for immigrants
Place and address:
Residents’ Service Point Kastelli
Wetterhoffinkatu 2, Hämeenlinna.
Integration Services, desk no. 2.
Time
Thursdays, 10:00-12:00 and 13:00-15:00
If needed, we use phone interpretation services!
More information:
kotoutuminen@hameenlinna.fi
Advice service in family matters in Kastelli
Tuesdays 13.00-15.30 / numer 2 of the ticket machine at the entrance
Kastelli Service Point, Wetterhoffinkatu 2, 13100 Hämeenlinna.
Emma Nurmi-Matongo, tel. 040 084 4901
emma.nurmi-matongo@hameenlinna.fi
Business Advisory in Kastelli
Place and address
Kastelli Service Point
Wetterhoffinkatu 2, Hämeenlinna
Time
- Walk-in business advisory services without an appointment: Wednesdays from 10 am to 12 pm and from 1 pm to 3 pm at a service point in Kastelli
- Advice by phone: Mondays from 9 am to 1 pm, tel. 040 7788927
- Advice by appointment: Fridays from 10 am to 12 pm and from 1 pm to 3 pm
More information
Oscar Shemari, Business Coordinator / Business Advisor;
oscar.shemari@hameenlinna.fi, phone number 040 7788927
Kela´s customer service point in Kastelli
Kela’s service is available in Kastelli from 27.4.2023.
Thursdays, 13:00-16:00
Kela Hämeenlinna
address: Rauhankatu 1, 13100 Hämeenlinna
open: Monday – Friday 9.00–12.00
Service available also by appointment.
Ojaanmo Hämeenlinna (for under 30 year-olds)
open: Monday – Thursday 12:00-16:00, on Mondays also 16:00-20:00
email: ohjaamo@hameenlinna.fi
www.ohjaamot.fi
Ohjaamo Stage Hämeenlinna offers services to people under the age of 30. You can get advice related to:
- your health
- employment opprtunities for the youth,
- career matters,
- studies
- housing matters
There is also a Kela- remote service available on the spot.
Services are generally available without an appointment, but also we book appointments if needed.
You can come with your parent or relative if you want.
Ohjaamo services are free of charge.
Advice service in housing-related matters for 18-29 year-olds
Hämeen Kiinteistö- ja Nuorisopalvelut Oy
address: Suomen Kasarmi, rakennus 2, 13100 Hämeenlinna
tel. 050 509 0998
email: etunimi.sukunimi@nalhameenlinnanseutu.fi
Open, without prior appointments:
Mondays 09:00 – 16:00
Thursdays 13:00 – 16:00
Tavastia Guidance Center
Monday – Friday 9:00–15:00, tel. 03 6581 500, ohjauspiste@kktavastia.fi
You can come to the Tavastia guidance center to ask questions related to your studies, fill in applications, and book an appointment with the student service staff. You can also get information on the available educational opportunities at Tavastia School.
Hämeen Setlementti
Low-threshold guidance and counseling in easy Finnish in various life situations. Help and advice in matters related to integration.
Employment services for over 30 year-olds
phone: 03 621 3301 (Monday – Thursday 13:00-15:00), email: tyollisyystiimi@hameenlinna.fi
open Monday – Friday 9:00-16:00
People over 30 years of age can get advice or counselling in emplyment matters in the premises of the Pööli building, without an appointment or with a prior appointment.
The services of the municipal experiment and the TE office can be found in the same premises.
Tax office
nationalphone number: 029 512 000
Open: Tuesdays 9:00–12:00 (closed in July)
Police
address: Hattelmalantie 2, 13130 Hämeenlinna
open: Monday-Friday 8:00-16.15.
tel. number: 0295 430 311
Lost property:
loytotavara.ph.hame@poliisi.fi
Police helpline
tel. 0295 419 800
Monday – Friday8.00–16.15
Legal Aid Office in Kanta-Häme
phone: 029 566 0610
open: on weekdays 8:00–16.15.
Health advice
Oma Häme – chat service in Finnish: Terveydenhuollon palvelut – Oma Häme (omahame.fi)
Counselling services for young people, in Finnish: Nuorten terveyspalvelut ja terveysneuvonta – Oma Häme (omahame.fi)
Business consulting
address: Parkki Business Park, Raatihuoneenkatu 21-23, 13100 Hämeenlinna
open: Monday-Friday 8:00–16:00, customer meetings by appointment
Contact information| Hämeen Uusyrityskeskus | (hameenuusyrityskeskus.fi)
Advice in sport related matters
address : Viipurintie 1-3, Main health center lobby
Fridays 12:00-15:00
email: liikuntaneuvonta@liikuntahallit.fi or phone number 03-621 2552
Social Services helpdesk