Responsibilities

Please note that the Municipal Integration Promoting Service is not social work and it doesn’t deal with social benefits either. In social matters, please contact the OmaHäme service: Services promoting integration – OmaHäme (omahame.fi). If you need help with benefit matters (Kela), please contact Kela: Kela’s customer service

Experts carry out assessment of skills and the need for integration services and integration plans for foreign-language speakers who are outside the labour force, such as parents staying at home with children, pensioners and students. Experts organize group activities and open information sessions.

In the assessment of skills and the need for integration services, we find out about the person’s background and current situation in terms of skills, studies and work.

The purpose of the integration plan is to agree together with the person how to promote their own integration process, for example by participating in group activities, Finnish language groups or information sessions.

International Family Guidance Service

Tuesdays and Thursdays from 1 pm to 3.30 pm at Residents’ Service Point, ‘Kastelli‘. 

• early childhood education, school, morning and after-school clubs
• Wilma and Päikky
• children’s hobbies and leisure time

Support in using digital services

Thursdays from 10 am to 12 pm and 1 pm to 3.30 pm at Residents’ Service Point,’ Kastelli‘.

• guidance on electronic systems
• payment of invoices
• online banking

Housing guidance and info

Housing Guidance and Info is every other Tuesday at Kastelli from 1:00 PM to 3:30 PM (starting 13th of January)

At the Housing Guidance and Info, you can receive guidance and advice on:

• Questions and issues related to housing
• Housing applications required by Kela (available on a walk-in basis and/or by appointment)
• Matters with property management and maintenance (e.g., sauna bookings, parking spaces)

Please note: The service can not handle rent arrears or any matters related to benefits or finances.

 Contact:

• Expert (team leader) Hanna Turunen, tel. 050 527 5641
• Expert Marko Oksanen, tel. 050 361 7364
• Expert Emma Nurmi-Matongo tel. 0400 844 901
• Service Assistant Sureshika Wadumesthrie, tel. 040 630 7733
• Service Assistant Miley Tuano, tel. 040 778 6247
• email: kotoutuminen@hameenlinna.fi  

You can contact us by phone, WhatsApp or Signal.