The guidance and counseling services of all municipalities and their contact information can be found on the page:

Map of advice and guidance services by municipalities| kotoutuminen.fi (in FInnish)

The Finnish Immigration Services (Migri)  guides and advises on residence permits, travel documents (foreign passport and refugee’s travel document) and Finnish citizenship issues.

You can contact Finnish Immigration Service through electronic communication, by phone, e-mail or letter or by visiting the joint service point in Helsinki.

Contact details of Finnish Immigration Service

Maahanmuuttovirasto puhelinnumero | Maahanmuuttovirasto (migri.fi)

The aim of Victim Support Finland (RIKU) is to improve the position of victims of crime, their loved ones and witnesses in criminal cases e.g. by producing low threshold support and guidance services. Who are the services intended for? – Rikosuhripäivystys (riku.fi)

Victim Support Finland  helpline
116 006
Mon – Fri 9 am – 8 pm in Finnish language
Mon – Fri 12 noon – 2 pm in Swedish language

Legal advice telephone service
0800 161 177
Mon – Thurs (5 pm – 7 pm)

RIKUchat
The chat is open on weekdays (9 am – 3 pm) and also on Mondays at 5 pm – 7 pm.

Home – Rikosuhripäivystys (riku.fi)

You can apply for legal aid at any legal aid office regardless of your place of residence. Using the services of the office nearest to you is usually the most practical choice.

Based on the information you provide in the legal aid application, the legal aid office will decide whether you will be granted legal aid.

You can contact a legal aid office by telephone, by email or by visiting the office.

Contact information of legal aid offices.

The tax office gives advice by phone. Check the related phone number at:

Call us – vero.fi

Service phone numbers – individual clients– vero.fi (in Finnish)

SAK is the Central Organization of Finnish Trade Unions.

The SAK employee rights hotline advises young employees and employees of foreign origin with questions or problems concerning their employment. This free service is open to all and does not require trade union membership.

SAK employee rights hotline – Fair play at work (tyoelamanpelisaannot.fi)

The Refugee Advice Centre provides legal aid and advice to asylum seekers, refugees and other foreigners in Finland.

The Finnish Refugee Advice Centre  (pakolaisneuvonta.fi)

Kela offers also advice by phone. Find the relevant phone number on the webiste:  Call Kela | Kela.fi

More information about Kela’s customer service: Kela’s customer service | Kela.fi

Finnish diplomatic missions abroad serve people applying for a residence permit from abroad.

Finnish diplomatic missions abroad | Ministry for Foreign Affairs

InfoFinland is a multilingual website that brings together important information for people who are planning to move to Finland, or who are already living there.

InfoFinland contains reliable information about moving, work, studying, housing, education, health, family matters, problem situations and leisure time in Finland, all in your own language.

The service is available in Finnish, Swedish, English, Russian, Estonian, French, Ukrainian, Spanish, Turkish, Chinese, Persian and Arabic.