Responsibilities

Please note that the Municipal Integration Promoting Service is not social work and it doesn’t deal with social benefits either. In social matters, please contact the OmaHäme service: Services promoting integration – OmaHäme (omahame.fi) . If you need help with benefit matters (Kela), please contact Kela: Kela’s customer service | Private customers | Reel

Initial assessments and integration plans

Integration counselors carry out initial assessments and integration plans for foreign-language speakers who are outside the labour force, such as parents staying at home with children, pensioners and students.

In the initial assessment, we find out about the person’s background and current situation in terms of skills studies and work.

The purpose of the integration plan is to agree together with the person how to promote their own integration process, for example by participating in group activities, Finnish language groups or information sessions.

Group activities and open info sessions

• activities for men
• family club for immigrants
• activities for young people
• activities for the elderly
• information sessions

International Family Guidance Service

Tuesdays and Thursdays from 1 pm to 3.30 pm at Residents’ Service Point, ‘Kastelli‘. 

• early childhood education, school, morning and after-school clubs
• Wilma and Päikky
• children’s hobbies and leisure time

Business Advisory

Walk-in business advisory services without an appointment: Wednesdays from 10 am to 12 pm and from 1 pm to 3 pm at a service point in Kastelli.

Advice by phone: Mondays from 9 am to 1 pm, tel. 040 7788927

Advice by appointment: Fridays from 10 am to 12 pm and from 1 pm to 3 pm

• Advice for companies and those planning to start a business

Support in using digital services

Thursdays from 1 pm to 3.30 pm at Residents’ Service Point,’ Kastelli‘.

• guidance on electronic systems,
• payment of invoices
• online banking

 Contact:

• Senior Integration Counselor Hanna Turunen, tel. 050 527 5641
• Integration Counselor Marko Oksanen, tel. 050 361 7364
• Integration Counselor / Business Advisor Oscar Shemari, tel. 040 778 8927
• Integration Coordinator for Families, Emma Nurmi-Matongo tel. 0400 844 901
• Service Assistant Heba Shnine puh. 040 145 5469
• Service Assistant  Sureshika Wadumesthrie, tel. 0406307733
• Service Assistant Ben Smida, tel. 0401 826 725 (out of work)
• email: kotoutuminen@hameenlinna.fi  

You can contact us by phone, WhatsApp or Signal.