Guidance and counselling on the Internet
City of Helsinki’s Immigration Information
You can contact the City of Helsinki’s Immigration Information if you want to ask about residence permits, how to apply for Finnish citizenship or other immigration issues, for example.
You can contact Immigration Information by phone, chat and e-mail or visit the International House Helsinki service point in Helsinki, address Albertinkatu 25, Helsinki.
Immigration Information provides services in Finnish, Arabic, Berber, Dari, English, Farsi and French.
Contact details of the City of Helsinki’s Immigration Information
InfoFinland
InfoFinland is a multilingual website that brings together important information for people who are planning to move to Finland, or who are already living there. InfoFinland is maintained by the City of Helsinki, which is a public authority.
InfoFinland contains reliable information about moving, work, studying, housing, education, health, family matters, problem situations and leisure time in Finland, all in your own language.
The service is available in Finnish, Swedish, English, Russian, Estonian, French, Somali, Spanish, Turkish, Chinese, Persian and Arabic.
InfoFinland can be found here.
Public Service Info
Public Service Info directs you to the right public service (provided by an authority) and advises you on the use of services. However, official issues cannot be initiated in the Public Service Info. The Kansalaisneuvonta.fi website is maintained by the Population Register Centre, which is a public authority. You can contact Public Service Info by phone or chat, using an electronic form or by e-mail. If you have a speech or hearing disorder, you can send your question as an SMS message.
Public Service Info serves you in Finnish, English and Swedish.
You can find Public Service Info here.